There is 24 hour staffing with supporting staff chosen for their aptitude and attitude, as much as their experience. Our Deputy Manager has a Level 3 SVQ in care and is registered with the SSSC. She has years of experience in caring for the elderly. Our Senior Carer also has a Level 3 SVQ and we have other staff members with Level 2 SVQ in Care. We also have other Nurses working part time with us.

We have a waking care assistant on duty throughout the night. Our Head Care Assistant has an HNC in Social Care. Other staff members undertake various training courses, such as; SVQ training, fire safety, food hygiene and manual handling.

Food & Nutrition

Meals are on the main homemade and we use the highest quality fresh produce from local suppliers.

Our main suppliers are as follows:

Butchery & General Goods:

Costco UK & Booker Wholesale

H.M. Sheridan Ltd, Ballater.

Fish: Merchant & Reid Fishmerchant

Fruit & Veg: George Sim & Son

Milk & Eggs: Graham's Dairies

Nutritional Assessment

We use the MUST Screening Tool to identify malnutrition early so as to maximise Residents health and wellbeing. This is carried out monthly in accordance with the screening tool. We have regular contact with Communtiy Dietiticans.


Residents are welcome to bring small furniture pieces and other possessions. Residents usually choose to bring a portable television for their room. Private telephones may be installed at the residents' expense, although all rooms are fitted with telephone points. There are no visiting restrictions, and there is ample car parking facilities to the front. Residents are also encouraged to retain friendships, hobbies and interests, whenever possible.


The Mobile Library of Aberdeen City Council visits regularly and, on admission, Residents may apply to the Council for membership of this service.


We have a Private Foot Care Practitioner who visits the Home periodically.  If you need a Private Podiatrist this can be arranged and they can undertake a Home visit.  Some Residents still have NHS Podiatry appointments, but you would need to attend Airyhall Clinic for these.


Ashley House has its own hairdresser who visits on a weekly basis. Current charges are available on request.


We welcome pets as visitors only.


Residents' effects are insured for £500 per person, however Residents are welcome to take out further insurance cover should they wish.

General Practitioner (GP)

Residents are welcome to continue with their own GP, however should this not be possible due to locality, we can recommend a GP for you. We are now aligned to Newburn Medical Practice - who would happily register you at their Practice.


A complimentary daily newspaper is provided.